Privacy Policy

Introduction

A Wealth And Knowledge Education Network (“we”, “us”, or “our”) is committed to protecting the privacy of all users of our platform, including students, teachers, school administrators, and parents or guardians. We understand the importance of safeguarding personal information, particularly when it relates to children and young people in Australian school settings.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, we also comply with state and territory privacy legislation, including the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic).

Information We Collect

We may collect the following types of personal information depending on how you interact with our platform:

School and Educator Information

• School name, address, and contact details
• Teacher and administrator names and school email addresses
• Role or position within the school
• Information provided through our contact form or demo requests

Student Information

• First name or username (we do not require full names from students)
• Year level and class group
• Quiz responses, lesson progress, and case study submissions

Technical Information

• Browser type and version
• Device type and operating system
• IP address (anonymised where possible)
• Pages visited, time spent on pages, and general usage patterns
• Cookies and similar tracking technologies (see Cookies section below)

Contact and Enquiry Information

• Name, email address, and any information submitted via our contact form
• Records of correspondence between you and our team

How We Collect Information

We collect personal information through the following means:

• Directly from you — when you fill in our contact form, request a demo, create an account, or communicate with us by email
• From schools — when a school registers for access and provides teacher or class information on behalf of their staff and students
• Through platform use — when students or teachers interact with lessons, complete quizzes, or submit case study responses
• Automatically — through cookies and analytics tools when you visit our website

Purpose of Collection

We collect and use personal information for the following purposes:

• To provide and deliver our educational platform and services to schools
• To manage school and educator accounts
• To track student progress and generate reports for teachers
• To respond to enquiries, demo requests, and support requests
• To improve and develop our platform, content, and user experience
• To communicate updates, new features, or changes to our services
• To comply with legal obligations under Australian law
• To ensure the security and integrity of our platform

We will not use personal information for any purpose other than those stated above without obtaining consent, unless required or authorised by law.

Children’s Privacy

Our platform is designed for use by Australian school students in Years 7 to 10 (approximately 12 to 16 years of age). We take the privacy of young people seriously and have implemented the following safeguards:

• We collect only the minimum personal information necessary to deliver our educational services
• Student accounts are created and managed through their school; we do not allow students to sign up independently
• We do not sell, rent, or trade student personal information to any third party for any purpose
• We do not use student data for marketing, advertising, or profiling purposes
• Student data is not used to build individual profiles beyond what is necessary for educational progress tracking
• Schools may request deletion of all student data at any time

Disclosure of Personal Information

We do not sell, rent, or trade personal information to third parties. We may disclose personal information in the following limited circumstances:

• To schools — we provide teachers and administrators with access to their students’ progress data and quiz results
• Service providers — we may share information with trusted third-party service providers who assist us in operating our platform (such as hosting, email delivery, and analytics), subject to strict confidentiality and data protection obligations
• Legal requirements — where we are required or authorised to do so by law, court order, or regulatory authority
• Safety — where necessary to prevent a serious threat to the life, health, or safety of any individual

Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:

• Encryption of data in transit using TLS/SSL protocols
• Secure hosting infrastructure with access controls
• Regular review of our data collection, storage, and processing practices
• Restricting access to personal information to authorised personnel only

Our platform is hosted on servers that may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure the recipient complies with the APPs or is subject to a substantially similar privacy regime, in accordance with APP 8.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Student data is retained for the duration of the school’s active subscription and deleted within 90 days of the subscription ending, unless the school requests earlier deletion
• School and educator data is retained for the duration of the business relationship and a reasonable period thereafter for record-keeping
• Contact enquiries are retained for up to 24 months unless an ongoing relationship is established

Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and to help us understand how our platform is used. Cookies are small text files stored on your device by your web browser.

We use the following types of cookies:

• Essential cookies — required for the platform to function correctly (such as session management and security)
• Analytics cookies — help us understand how visitors use our website so we can improve the user experience. These cookies collect information in an aggregated and anonymised form

We do not use cookies for advertising or behavioural tracking. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform.

Your Rights

Under the Privacy Act 1988 and the Australian Privacy Principles, you have the following rights:

• Access — you may request access to the personal information we hold about you
• Correction — you may request correction of any personal information that is inaccurate, out of date, incomplete, or misleading
• Deletion — you may request deletion of personal information where it is no longer needed for the purpose for which it was collected
• Complaint — you have the right to make a complaint about how we handle your personal information

Schools may exercise these rights on behalf of their students. To make a request, please contact us using the details below.

Notifiable Data Breaches

In accordance with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) if we become aware of an eligible data breach that is likely to result in serious harm.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Where changes are significant, we will take reasonable steps to notify affected users, including notifying schools directly where appropriate.

Complaints

If you believe we have breached the Australian Privacy Principles or you wish to make a complaint about our handling of your personal information, please contact us using the details below. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our Contact page.